GENERALLY

The Private Capital Company “RAKS PETRAKIS SA” created the website raks.gr in order to offer information and services to users about the company, its activity, stores, products, partnerships, etc

The use of raks.gr is governed by these terms and conditions which every user must read carefully and comply with them. The use of raks.gr implies the automatic acceptance of these terms, as they apply each time.

Minors are prohibited from using the websites and services of raks.gr which, according to the law, are addressed exclusively to adults. However, if minors voluntarily visit or use services addressed to adults, RAKS PETRAKIS SA does not bear any responsibility and in any case it is presumed that in such cases there is parental consent.

RAKS PETRAKIS SA may, at its sole discretion, modify these Terms and Conditions of Use raks.gr without prior notice or information, but is obliged to immediately update these Terms. Users of raks.gr can be informed about the date of the last update of these terms from the relevant entry on this website.

In case the use of any service of raks.gr is governed by more specific terms, these terms are considered as a whole with these terms, but in case of conflict the specific terms of each service prevail.

Any invalidity of some Terms hereof does not result in the invalidity of the others. The non-exercise by RAKS PETRAKIS SA of its rights under these Terms does not imply a waiver of these rights. RAKS PETRAKIS SA is not responsible for violation of these Terms due to reasons of force majeure.

CONTENTS – RESPONSIBILITY OF RAKS PETRAKIS SA

Raks.gr is used “as is” without the possibility of modifications or other interventions by users.

The content contained on this website includes valid, up-to-date and legal information. RAKS PETRAKIS SA makes every effort so that the information and in general the content available through raks.gr are governed by clarity, accuracy and perfection.

In any case, RACKS PETRAKIS SA does not bear any responsibility towards the visitor / user of raks.gr for damage that may have been caused to him due to non-updating of the information provided.

The liability of RAKS PETRAKIS SA is limited exclusively to the provision of information regarding its areas of activity and the services provided. The information about the products that can be displayed or made available through the website has been gathered by the producers and states everything that is provided by the current legislation.

Our website raks.gr links through “links”, hyperlinks or advertising banners to other websites, the providers of which have full responsibility for the security, legality and validity of the content. Users should be aware of the terms of use of these websites and accept them. In any case, RAKS PETRAKIS SA does not bear any responsibility towards the users for their use of these websites simply by their promotion through raks.gr, nor does it bear any responsibility for the third party offers.

RAKS PETRAKIS SA is not liable for any claims of legal or civil and / or criminal nature nor for any damage (positive, special or negative, which is indicative and not restrictive, divisive and / or cumulative in loss of profits, data lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to reason related to the operation or not and / or use of the website and / or inability to provide services and / or information available by it and / or services and / or information available through it.

OBLIGATIONS OF USERS

The user / visitor of raks.gr is obliged to make legal and appropriate use of the website and to comply with these terms and conditions. The user / visitor of raks.gr is obliged to refrain from any illegal, contrary to transactional manners, unfair and abusive use of the content and services of the website.

The name, the distinctive title, the mark, the images, the graphics, the distinctive features, the texts and everything else contained in the raks.gr website are protected intellectual and industrial property of RAKS PETRAKIS SA. T.E.

The user is prohibited from copying, reproducing, disseminating, distributing, transmitting or using them in any way, other than the uses explicitly defined on this website:

1. causing, through the use of the website, harm to any third party and especially to minors in any way,
2. the intervention on the website in order to deceive any third party as to the origin of the content of the website with the ultimate purpose of causing damage to the image and reputation of RAKS PETRAKIS SA or endangering the safety of transactions or the restriction of free access to the specific website,
3. the distortion of information contained in products and / or services as well as the publication of unsubstantiated and duly proven information, news, opinions, etc. aimed at misleading the consumer public, the direct or indirect influence of their behavior as well as the damage of RAKS PETRAKIS SA and its products and / or services,
4. the installation and / or promotion, in any way, of any kind of unsolicited or unauthorized advertising or unsolicited emails (spam), chain letters, pyramid schemes or any other form of content promotion as well as the installation of advertising messages without the RAKS PETRAKIS SA
5. the installation of code, program files that can in any way cause malfunctions in the specific website or that can prevent its use by third parties.

In case of violation of these terms, RAKS PETRAKIS SA reserves the right to exercise all its legal rights to defend and safeguard its interests and violators are obliged to repair any damage to RAKS PETRAKIS SA. T.E.

NETWORK AVAILABILITY & SECURITY

RAKS PETRAKIS SA is the sole beneficiary of this website. For this reason, RAKS PETRAKIS SA makes every effort for its maintenance and availability. Nevertheless, RAKS PETRAKIS SA reserves the right to modify and / or temporarily or permanently suspend all or part of it with and / or without notice to users, as its availability may depend on communication networks, the large number of visitors and other causes. In any case, RAKS PETRAKIS SA does not bear any responsibility in case users can not connect to the website.

RAKS PETRAKIS SA makes every effort to protect raks.gr from malware, but can never guarantee that it will not fall victim to cyber attacks. Therefore, each user should take care to protect the access medium with his own means (eg use of antivirus, etc.) before any use of raks.gr.

PERSONAL DATA

RAKS PETRAKIS SA as the person in charge of processing, keeps in a file and processes the personal data that have been declared in the application and which in no case include special categories of data as defined in the European General Regulation 2016/679 for Data Protection (“General Regulation”).

During the registration and processing of personal data RAKS PETRAKIS SA, its employees and its affiliates comply with the provisions of the European General Regulation 2016/679 on Data Protection (“General Regulation”), with the current Greek legislation on data protection and with the decisions of the Protection Authority. In each case the processing is carried out within the choices of each customer.

RAKS PETRAKIS SA and its affiliates apply appropriate technical, material and organizational security measures in order to protect personal data against accidental or illegal destruction or accidental loss, alteration, illegal disclosure or access (including remote access) and against all other forms of illegal processing (including unnecessary collection or further processing). These measures ensure a level of security that responds to the risk, taking into account technology developments, implementation costs and the nature, scope, context and purposes of the treatment.

RAKS PETRAKIS SA and its affiliates maintain the confidentiality of personal data and do not disclose personal data in any way to any third party without prior notice to the subject except as expressly provided in applicable law. , as in the case where the disclosure of personal data must be made to a competent public authority in order to comply with a legal obligation. RAKS PETRAKIS SA ensures that the persons who are licensed to process personal data are bound by the same confidentiality obligations.

Personal data is collected for specific purposes, as analyzed below and is not further processed. It is clarified that further processing for scientific or statistical purposes is not considered incompatible. Informative communication: General information about the company and its partner companies (opening of stores, corporate social responsibility actions, new services, new products, etc.) and general content (recipes, articles, tips, etc.)

Communication for bulk offers: Promotions aimed at all customers (offers for products, contests, lotteries, etc.) and communication in the context of tenders for winners.

PERSONAL DATA OF raks.gr

RAKS PETRAKIS SA as the person in charge of processing, keeps in a file and processes the personal data declared by the data subject and which in no case include special categories of data as defined in the European General Regulation 2016 / 679 on Data Protection (“General Regulation”).

During the registration and processing of personal data RAKS PETRAKIS SA, its employees and its affiliates comply with the provisions of the European General Regulation 2016/679 on Data Protection (“General Regulation”), with the current Greek legislation on data protection and with the decisions of the Protection Authority.

In each case the processing is carried out within the choices of each customer. RAKS PETRAKIS SA implements appropriate technical, material and organizational security measures in order to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unlawful disclosure or access (including remote access) and against all other forms of illicit processing (including unnecessary collection or further processing). These measures ensure a level of security that responds to the risk, taking into account technology developments, implementation costs and nature, scope, context and purposes of processing.

RAKS PETRAKIS SA maintains the privacy of personal data and does not disclose personal data in any way to any third party without the prior notice of the subject except in cases expressly provided for in applicable law, as where the disclosure of personal data must be made to a competent public authority in order to comply with a legal obligation, or is necessary in the context of the performance of a contractual obligation. RAKS PETRAKIS SA ensures that the persons who are licensed to process personal data are bound by the same confidentiality obligations.

Personal data is collected for specific purposes, and is not further processed. It is clarified that further processing for scientific or statistical purposes is not considered incompatible. Any natural person may submit a request to RAKS PETRAKIS SA for access and correction or deletion of personal data or restriction of processing or for the exercise of one of the rights of the subject for compensation, or portability. The request is submitted to the Open Line of Communication of RAKS PETRAKIS SA (civil charge based on the current price list of the respective telecommunications provider). The request will be implemented within 30 days.

Processing Purposes:
RAKS PETRAKIS SA processes the data disclosed to us by the data subject to serve the transaction between us but to receive updates, special content, offers and invitation to participate in surveys, competitions, etc. in the contact details he has declared [address, email address, mobile (SMS / viber etc)], by RAKS PETRAKIS SA.

Each data subject may make a modification regarding the means of communication either through the website of RAKS PETRAKIS SA raks.gr or through the open customer contact line of RAKS PETRAKIS SA. Calling 2106206800 (charge based on the current price list of each provider). Modification requests are processed within ten (10) working days.

Recipients of the data are third companies with which RAKS PETRAKIS SA has signed contracts either for the creation of content and communication, or for conducting research, or for the creation of offers, advertising companies, companies that provide support work for request management. Each company is committed to complying with the terms of confidentiality as well as the privacy policy of RAKS PETRAKIS SA and is obliged to comply with the provisions of the European General Regulation 2016/679 on Data Protection.

OTHER TERMS

The application forms contained in raks.gr as well as the services and products provided under them may be replaced / modified / removed at any time by RAKS PETRAKIS SA at its discretion. Users / visitors of raks.gr are prohibited from modifying or falsifying the sample applications contained in raks.gr. In the event that any such action is found, RAKS PETRAKIS SA reserves the right to take action against those responsible, claiming compensation for any damage.

These terms and conditions are governed by the provisions of Greek Law, the Directives and Regulations of European Law and the relevant International provisions. The courts of Athens are responsible for resolving any dispute.

RAKS PETRAKIS SA carries out promotional activities either itself or in collaboration with third parties. These promotions are governed by the applicable terms posted on this page and are binding on the participants and RAKS PETRAKIS SA. In no case does RAKS PETRAKIS SA bear any kind of responsibility for third party competitions to which the visitor has access through a link to the third party page (Hyper Link) or by using a mobile application or tablets (mobile application) and to which gift vouchers, products and / or services of RAKS PETRAKIS SA are provided as prizes.

In general, RAKS PETRAKIS SA does not bear any responsibility for competitions / promotional activities of third parties, organized using any means and to which products / services / gift vouchers, etc. of RAKS PETRAKIS SA are provided as gifts. and which tenders, based on the terms that govern them, have not been announced by RAKS PETRAKIS SA or does not participate in them.

CONTACT

For any issue regarding the present terms and the raks.gr website you can contact the Hotline 2106206800